Authoring tool is not working
Is Authoring tool not showing?
Use following techniques, to troubleshoot when Authoring Tool is not showing at all or the Authoring tool has stopped showing.
Content Security Policy
How to find out if this is the issue?
- On the page where Authoring tool is not showing, right-click and select from the drop-down menu Inspect.
- Go to the Console and check if there are errors in red such as
Refused to load the script.
Content Security Policy (CSP) is a computer security standard introduced to prevent cross-site scripting (XSS), clickjacking and other code injection attacks resulting from execution of malicious content in the trusted web page context. Some applications might have strict policy and reduce the scripts injected to the minimum by allowing only certain URLs.
If that is the case, please ask your developers to allow
Authoring Tool has stopped working
Clearing the local cache should help, please follow the instruction here: Clear local storage