3rd party analytics
Standard Plan and Enterprise users can track when users complete tutorials or reach specific steps in Google Analytics, Heap Analytics, Intercom, Kissmetrics, Marketo, Segment or Woopra. These new player integrations send event information to your third-party analytics services. This is one-way integration, you need to have these services already injected inside of your application.
How to set up third-party analytics
To set it up, enable the third party service on your site or application.
- Visit Site > Settings > Player integrations.
- Select which analytics service you’d like to send data to.
You can track events to give you insight into how users interact with your interactive walkthroughs. For example, you can tell when a user manually closes a topic by tracking Topic End.
For Google Analytics go to Behavior > Events to view your Data
We are working on further integrations, the first step was to build an engine around this to make it super easy to add any other integrations. Let us know at firstname.lastname@example.org what should we integrate next.